Frequently Asked Questions
If you don't find the answer you need below, please call us on 0800 9178672.
Who are Mister Loft Ladder?
Mister Loft Ladder has been fitting loft ladders, flooring and roof windows since 1988 throughout the South East, Wales and the West, with over 50,000 satisfied customers date.
Why should I choose Mister Loft Ladder?
Put simply: service and experience. Here at Mister Loft Ladder we believe in good old fashioned service, doing what you say you will, when you say you will do it. It's one of the main reasons we do not charge any money up front for our work; only on completion.
We have also been working with some of the largest manufacturers in this sector for over 20 years, meaning we are able to offer you a cost, service and guarantee period that is not just a pie in the sky promise like some companies in this sector who are here one day and gone the next.
Who will be carrying out the work?
All work undertaken by Mister Loft Ladder is carried out by trained employees. We do not use outside contractors. All our fitters are fully insured to the tune of £10,000,000.
How long will it take?
Ultimately this will depend on the type of work you are having done, but a standard loft ladder installation will normally take 90 mins. A full package containing ladder, lighting and flooring will be completed in one day.
What is the guarantee period?
All loft ladders carry a 10 year guarantee. Roto roof windows have a 15 year mechanical guarantee and our workmanship has a 1 year guarantee.
Do your fitters like tea?
Yes they do but never offer biscuits or you'll never get rid of them!